Help

Contact support

Real people, ready to help. Most questions are answered in our FAQ.

Customer support

Payouts, deposits, gift cards, eSIMs and account questions.

support@binebit.com

Complaints

Not happy with how something was handled? Raise a formal complaint.

complaints@binebit.comHow complaints work →

Privacy and your data

Access, correct or delete your personal data, or ask about how we use it.

privacy@binebit.comPrivacy Policy →

Compliance

Law enforcement requests and questions about our AML programme.

compliance@binebit.comAML policy →

Support hours

[Support hours, e.g. 7am–11pm WAT, every day]

Nigeria

[Nigerian legal entity name]
[Registered address, Nigeria]

United Kingdom

[UK legal entity name]
[Registered address, United Kingdom]

Stay safe

BineBit staff will never ask for your PIN, password or one-time codes, and will never ask you to send crypto to "verify" your account. Only trust emails from @binebit.com and never share your login details.